Patient Info

Office Policies

Appointments

Please note that our office works hard to schedule appointments to minimize the amount of time you must wait for the physician. When you fail to appear for your appointment or cancel the day of your appointment, you have left an open space that could have been filled by another patient. This is counterproductive for our office and for other patients who may have needed that time period.
Established patients may be charged $25.00 for follow-up appointments that are missed and/or not cancelled 24 hours before the time of the appointment, per individual insurance regulations.
New patients are charged $75.00 for appointments that are missed and/or not cancelled 24 hours before the time of the appointment, per individual insurance regulations.

Insurance

As you may know, insurance companies are increasing deductibles, co pays and coinsurance amounts. This causes you, our patient, to pay more of your own medical expenses. In order to ensure a positive patient-physician relationship, we want to be sure you understand and agree to our Financial Policy.
Click the links below to view the information:
Insurance Overview
More and more government regulations continue to complicate healthcare. We understand that it can be difficult to get through the maze of information. We will assist whenever possible, but it is your insurance, you are the one that pays them for coverage. Co pays, deductibles, referrals, co insurance are a function of your agreement with your carrier and those are your responsibilities.
Insured Patients
We will bill your insurance company for our services on your behalf. However, you remain solely responsible for the bill and must take any steps necessary to ensure that your insurer pays its share of these services. If your insurer fails to pay, you will be held responsible for full payment of all charges, unless limited by law. Keep in mind as a function of your insurance, you may have a financial responsibility for part of a service.
Insurance Co-Pays
You are responsible for paying co-pays on the day of service, per your insurance contract. Failure to pay at the time of your visit can result in having to reschedule your appointment.
Referrals
If your insurance company requires referrals you must have your referral in place (electronically or paper) on the day of your visit. If you do not have the proper referral we will have to reschedule your appointment.
Non-Covered Services
If you know your insurance will not cover a particular service, you must authorize us in writing and agree to the fee prior to the service being rendered.

Uninsured New Patients

We request that you bring a minimum of $200.00 to your first appointment. If the treatment costs less than $200.00, we will refund the difference. However, if it amounts to more than $200.00, you must pay a minimum of $25.00 or 25% of the balance due (whichever is greater) each time you receive a bill. Failure to do so will result in being turned over to a collection agency along with having to find another provider. As always, we try very hard to work with our patients, so if you are having a problem please contact our billing office.

Payments

The recent healthcare changes have added more pressure to an already stressed system. As any business, we must be paid in order to continue providing services. If you fail to pay the full balance within 30 days we will send one additional bill, if that is not paid we may turn your account over to a collection agency. More importantly we will notify you that you will have 30 days to seek care from another provider.
Therefore, if you can't make your payment within 30 days, you must contact the billing manager immediately to make payment arrangements and make regular monthly payments. We will do everything within reason to work with patients who are making a sincere effort to meet their obligations. However, it would be unfair to those who faithfully meet their obligations for us to continue to provide services to those who make no effort to meet those same obligations.
Bad Checks: We will charge a $25.00 fee for bad checks received.

Patient Forms

Before your first appointment, be sure to fill out the Registration Form and the History Form, included in the New Patient Packet found below. Getting these documents filled out before you arrive will shorten the amount of time you spend in the waiting room, and ensure that your insurance company is billed properly. Please make sure that all forms have been filled out and signed. You should also keep a copy for your records.

Preparing for Your Procedure Instructions

Colonoscopy Preps

Upper Endoscopy

Flexible Sigmoidoscopy Prep

Clear Liquid Diet

CAPSULE ENDOSCOPY PREPARATION


Privacy Policy

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED OR DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
We are required by law to maintain the privacy of Protected Health Information and to give this Notice explaining our privacy practices with regard to that information. You have certain rights – and we have certain obligations – regarding the privacy of your Protected Health Information, and this Notice also explains your rights and our obligations. We are required to abide by the terms of the current version of this Notice.

Ask Our Office

Allied Gastrointestinal Assocates, P.A.

Haddon Heights Office
217 White Horse Pike
Haddon Heights, NJ 08035

phone: (856) 547-1212
fax: (856) 547-3722

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Voorhees Office
502 Centennial Blvd, Suite 3
Voorhees, NJ 08043

phone: (856) 751-2300
fax: (856) 751-2333

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